| Mozilla did lose their way. It happened because they abandoned their core users: you. People who loved Firefox so much they practically forced it on everyone around them. Google released Chrome with a massive advertising campaign, reaching even to television. They put ads for Chrome on the world's biggest web properties. It was packaged in installers. Not to say it wasn't a good browser - but it wasn't obviously better than Firefox. This marketing campaign bought them a ton of marketshare. Mozilla's response, instead of sticking by Mozilla evangelists, nearly all of whom were power users, was to decide that the browser was too complicated for its users. It needed to be more like Chrome. It needed to be the browser for the proverbial grandma. So they axed features (like Panorama), configurability, and extensibility, alienating everyone who really cared. Only they didn't have the marketing heft of Google, so they didn't get Grandma, either. Ever since then they've been panicking and grasping at straws and shoving in shovelware like Pocket in obviously vain attempts to regain what they had. And they never will, until they make people like you and me LOVE Firefox again. |
I've been saying for over a decade that Mozilla decided to abandon their core demographic - power users, instead going after people who "really like chrome, but think that it’s just too fast and doesn’t use enough memory".
I always questioned how big that demographic was. Looking at a chart of Firefox's market share would seem to indicate that I might have been on to something.
But Mozilla just keep doubling down on trash. They're not actually interested in hearing what people want. People like me tried to tell them before we abandoned Firefox. But they weren't interested in listening. It's been this way for 10 years or more now.
I've long been of the opinion that the best thing for Mozilla would be for it to die, so that some other FOSS group (maybe the FSF, or debian, someone like that) could take its place with a firefox fork. And maybe even start actually improving the software again.