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by Tostino
196 days ago
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I absolutely conceded that it is not legally required. I just don't want to do business with people who think that's an ethical way to do things. The hosting excuse is pathetic. Learn to do your job and it isn't something you need to think about more than once every half decade. I had to maintain a full build artifact history of my old app. It "just worked" for years and years without thinking twice, and cost a handful of dollars a month for a few TB of build artifacts. For most apps that aren't continual delivery, it's way fewer artifacts to handle so way less data...a couple dollars a month at most. Really, what excuse do you have for that other than screwing people who previously trusted you enough to do business with you? |
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The license itself is ~$13 for a perpetual license and a year of support and updates. What expectation should I have that because I spent $13 years ago that the company will support me after my one year support window expires? Presumably, everyone on here knows supporting software isn't free. As you pointed out yourself, the hosting costs aren't free. At a certain point, paying a few dollars per month to host a decade old version of a $13 product that gets downloaded once a year actually is a problem.
Just out of curiosity, what is your plan to host the old versions of your app until 2060, say? Will you setup all that infrastructure again if your current provider goes down? Or is there a time limit that is reasonable to no longer offer downloads for, maybe...
Who exactly is getting screwed by being charged $13 to replace an old version of software with a new version because the client failed to do a backup before nuking an HD for an OS install.
No one is being screwed. This is just one party thinking that they are entitled to perpetual support for a perpetual license, and the other party saying that the license is perpetual and the support ends at 1 year.