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by dghlsakjg
196 days ago
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> Really, what excuse do you have for that other than screwing people who previously trusted you enough to do business with you? The license itself is ~$13 for a perpetual license and a year of support and updates. What expectation should I have that because I spent $13 years ago that the company will support me after my one year support window expires? Presumably, everyone on here knows supporting software isn't free. As you pointed out yourself, the hosting costs aren't free. At a certain point, paying a few dollars per month to host a decade old version of a $13 product that gets downloaded once a year actually is a problem. Just out of curiosity, what is your plan to host the old versions of your app until 2060, say? Will you setup all that infrastructure again if your current provider goes down? Or is there a time limit that is reasonable to no longer offer downloads for, maybe... Who exactly is getting screwed by being charged $13 to replace an old version of software with a new version because the client failed to do a backup before nuking an HD for an OS install. No one is being screwed. This is just one party thinking that they are entitled to perpetual support for a perpetual license, and the other party saying that the license is perpetual and the support ends at 1 year. |
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The few dollars was talking about total cost, not per-version cost.
If we're talking about a single version of filezilla that rarely gets downloaded, the hosting cost is somewhere below a penny per month, possibly actual zero. And they might need to store 25 archival versions total? It's nothing.