[supermatt]

I really wanted to like penpot, but when I tried a few months ago, simply navigating between pages (even on the example documents) was causing parts of the document to change in bizarre ways. I didn't want that level of risk with documents I actually cared about, so continued to use figma. I guess it's time to give it another shot.

EDIT: still broken 8 months later :(

[cirelli94]

I think you should post a issue at this point D:

[supermatt]

I raised the issue in the forums at the time, with video captures demonstrating the issue(s).

[ogrisel]

I think it would help to open an issue on github making explicit the following three points explicit in the report:

- steps to reproduce from scratch;

- what you expected to happen;

- what you actually observed (include the screenshot or video capture in addition to a textual description).

Otherwise, you might risk your report being ignored due to a silent misunderstanding about the mismatch between your expectations and the actual results.

[supermatt]

At the time i wasn't sure if it was PEBCAK, which is why i started a discussion in the forums. As there were no replies, i received no notifications, and so I forgot all about it.

If anyone is interested in opening a bug report you can see the issue here: https://imgur.com/a/hZ1ja9o

[ogrisel]

Personally, I do not understand why you think there is a bug from this screen capture alone. Maybe because I am that familiar with penpot and figma, but still, I do not find it obvious.

This is why it's important to describe explicitly the three points in text:

- steps to reproduce;

- what you expected to happen;

- what actual result you observe instead.

Something that might be obvious to you but isn't for others will just be silently ignored most of the time.

EDIT: I now see the problem after reading your other reply above:

https://news.ycombinator.com/item?id=46064757#46069546

This is why it's important to describe explicitly the difference between what you expected and what you observed. I swear I did not see the change in button width before reading the linked comment.

[supermatt]

> This is why it's important to describe explicitly

That is a fair point. I will take it on board when giving people screenshots and videos of bugs in future.

> I did not see the change in button width

There's actually a lot more visual changes than that just the button, but I will leave that to the reader as an exercise in spot-the-difference ;)

[pixelatedindex]

> I swear I did not see the change in button width before reading the linked comment.

I didn’t either! I stared at that gif for a few minutes and I couldn’t tell what the problem is (or what to look for). It wasn’t until you said “changing button width” I knew where to focus my attention.

[ErroneousBosh]

"Content not available in your region"

So, given that Penpot appears to mostly be developed in the EU, you'd need to fix that part first.

[supermatt]

I’m not sure what you are referring to. If you mean the video link, I am in the EU and can see it.

[stuaxo]

Not being able view imgur in the UK is a pain.

[IshKebab]

I hate how every time someone even talks about an issue with an open source project, some smart alec replies "well did you raise an issue?" - or worse - "did you send a PR to fix it?".

We are all very aware how bug reporting works. And user criticism of bugs isn't somehow invalidated just because the users didn't go to the sometimes very large effort to report bugs.

I wouldn't have reported this bug either. If the example documents are getting corrupted just by navigating them that indicates that it's just a really buggy project (corroborated by other comments here) that I'm not even going to use, so why would I spend my time working on it?

[antonok]

I opened an issue based on the discussion here and it didn't take much time or effort.

(It was one of those form-based issue templates that requires you to explicitly list out Steps to Reproduce, Expected behavior, Actual behavior, OS version, etc. which IMO causes slightly more friction for anyone who knows how to put together a good bug report, but I've also seen enough poorly-specified issues to know that it's necessary sometimes)

[VerifiedReports]

"And user criticism of bugs isn't somehow invalidated just because the users didn't go to the sometimes very large effort to report bugs."

Yes, it is.

[IshKebab]

No it isn't.

[theultdev]

I can see both sides of the dilemma and I don't necessarily like when a maintainer defaults to "open a PR" but asking for a reproducible issue wherever requested is not too much to ask.

With a PR I understand not wanting to put the effort in as it may not be merged. But offering up a reproducible example on the correct forum is the least you could do. If you want the problem fixed that's the best way forward.

[supermatt]

> offering up a reproducible example on the correct forum is the least you could do

I suggested someone do that 8 hrs ago:

https://news.ycombinator.com/item?id=46069471

So far no takers. Just people saying what they would do instead of actually doing it :)

[Epskampie]

Same experience here. I tried it a few months ago and even on simple use I quickly ran into so many bugs & issues I quickly gave up. I'm willing to learn a new UI, but the tool must be reliable, and it simple was not.

Hopefully they've improved a lot recently?

[VerifiedReports]

Same, but the lack of Sketch import was a deal-breaker. It shouldn't have launched without that. Has that been fixed?

[yuters]

I've loaded an example document and do not see what you mean when navigating between pages. A problem like that should be extremely jarring and it is very hard to believe it would be ignored.

[supermatt]

> A problem like that should be extremely jarring

Agreed - I don't see how its not glaringly obvious to anyone who uses the app:

https://imgur.com/a/hZ1ja9o

[tgtweak]

Came with receipts lol - hopefully they can repro and fix this but the fact it as omitted for 8 months kind of hints at how little people are using it.

Yeah you can really see the resize comparing the before and after. https://jpst.it/4KgSB

[yuters]

Wow you're right. I've tried again with the same wireframing kit and it happened to me too! That's unbelievable.

[ninkendo]

Unrelated but imgur is basically malware at this point. I had to click through so many layers of nagging popups (including a “don’t support us” button, then a severely low-contrast “view in safari” button on a dialog explicitly designed to get me to accidentally click the app link), then when I finally got to your picture, any sort of interaction with the page whatsoever, including pinch-zooming to see the image, just took me away to a different page altogether.

I sincerely hate imgur and hope the whole site goes bankrupt, and I can’t stand it when anyone links to them.

[virgil_disgr4ce]

Yeah, imgur had very simple & humble origins and fostered a surprisingly active, reddit-like community (though I'm sure imgurians would resent that particular comparison), and then holy shit it just turned into a bizarrely bloated overstuffed hodgepodge of fire-garbage. I just looked at the homepage for the first time in forever and—wait, what? "Arcade"?

Bleh.

[supermatt]

Can you suggest a low-effort alternative I can use in future?

[dugidugout]

https://catbox.moe/

[IshKebab]

Yeah can't see that lasting. I wish someone would make one with limited adverts that just pays for the hosting and moderation costs. How hard can it be?

[culi]

https://alternativeto.net/software/imgur/

Here's a comparison of alternatives

[antonvs]

I didn’t experience any of that, using an iPad. There were ads above and to the right of the OP video, but it displayed the video with no popups.

[sergiogjr]

I'm glad that at times like these, I switched to Brave browser on all of my platforms (desktop and mobile). I can't recommend it enough.

[omnicognate]

Also it's not accessible in the UK without workarounds that I'm not going to bother with for that dumpster fire of a site.

[fnord77]

strange, I got no pop ups at all

[dallen33]

Genuinely asking - what's the issue? I don't see it.

[supermatt]

I click to navigate to the "Examples" page (I am gesturing with my mouse to circle around a bit I want you to look at). Then i navigate to "Main components", and back to "Examples" and the content in that area has changed. For example, the button has changed to half the original width.

[morcus]

It's that very bottom button you're referring to, right?

[supermatt]

Thats the one I specifically mention, sure, but there are many more changes to the page overall if you compare the before and after.