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by IshKebab 196 days ago
I hate how every time someone even talks about an issue with an open source project, some smart alec replies "well did you raise an issue?" - or worse - "did you send a PR to fix it?".

We are all very aware how bug reporting works. And user criticism of bugs isn't somehow invalidated just because the users didn't go to the sometimes very large effort to report bugs.

I wouldn't have reported this bug either. If the example documents are getting corrupted just by navigating them that indicates that it's just a really buggy project (corroborated by other comments here) that I'm not even going to use, so why would I spend my time working on it?
3 comments
antonok 196 days ago
I opened an issue based on the discussion here and it didn't take much time or effort.

(It was one of those form-based issue templates that requires you to explicitly list out Steps to Reproduce, Expected behavior, Actual behavior, OS version, etc. which IMO causes slightly more friction for anyone who knows how to put together a good bug report, but I've also seen enough poorly-specified issues to know that it's necessary sometimes)

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VerifiedReports 196 days ago
"And user criticism of bugs isn't somehow invalidated just because the users didn't go to the sometimes very large effort to report bugs."

Yes, it is.

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IshKebab 196 days ago
No it isn't.
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VerifiedReports 195 days ago
Yeah, just let everyone else do the work while you sit back and gripe.
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theultdev 196 days ago
I can see both sides of the dilemma and I don't necessarily like when a maintainer defaults to "open a PR" but asking for a reproducible issue wherever requested is not too much to ask.

With a PR I understand not wanting to put the effort in as it may not be merged. But offering up a reproducible example on the correct forum is the least you could do. If you want the problem fixed that's the best way forward.

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supermatt 196 days ago
> offering up a reproducible example on the correct forum is the least you could do

I suggested someone do that 8 hrs ago:

https://news.ycombinator.com/item?id=46069471

So far no takers. Just people saying what they would do instead of actually doing it :)

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antonok 196 days ago
I've done it:

https://github.com/penpot/penpot/issues/7850

Thanks for sharing all the details about the issue, and shame on all the armchair critics :D

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supermatt 196 days ago
Thank you :)
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