[JohnMakin]

The whole "Please verify information only available to you when you login to re-enable your login" is such a malicious pattern I've run into google in a ton of different services. Other companies do similar, but it's just such a blatant fuck you I find it hard to believe someone seriously sat down and thought it was a good idea.

I had it once where a service I was using for google got mysteriously suspended, but that didn't stop them from charging the card for months. Since I couldn't get back in to cancel, I ended up having to completely suspend the card. That's the kind of behavior scammy porn sites do. You wouldnt necessarily expect it from a multi trillion $ hyperscaler.

[ceejayoz]

The AWS subreddit regularly has people who can't recover their account because their email's DNS is handled by and the domain is registered… with AWS.

[burnte]

eBay/Paypal were one of the worst when they were merged. It was so bad I wound up having a new account every 6 months or so. I learned that when they started asking for personal details your chances of being reinstated were nearly zero. The lesson was I had an acct suspended, and they asked for DL, then birth certificate, then a lease, then a power bill, then a phone bill, every time I gave them the document they asked for something else. Then finally they said they needed my passport. I said I didn't have one, suddenly THAT was the only thing that could solve this, and I understood that this was just the plan. They keep asking for different things until you can't provide it or the info they have is wrong and they'll never believe you.

[buildbuildbuild]

This happened to me in college. They never refunded my $7k balance. It was devastating to me at the time. The experience has played no small role in me becoming a cryptocurrency believer and advocate for the unbanked.

[burnte]

Yep, they took $3,800 from me. Nearly took another $2,400 but I was able to refund that to the sender before they stole it all.

[JohnMakin]

Very similar thing happened to me with LinkedIn earlier this year. Account disappeared, never given a reason - I only used it to interact with job listings.

[is_true]

PayPal still does that

[ikidd]

I had to do exactly this with Oracle. They couldn't fix my account to be able to change my billing, but I still had access to my resources. But I couldn't change anything and I figured it was just a sign that breaking my rule of never dealing with Oracle was a bad idea so I shut it down. Then had to cancel the card to get the billing stopped because multiple long calls and chats with CS couldn't get that fixed.