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by burnte 225 days ago
eBay/Paypal were one of the worst when they were merged. It was so bad I wound up having a new account every 6 months or so. I learned that when they started asking for personal details your chances of being reinstated were nearly zero. The lesson was I had an acct suspended, and they asked for DL, then birth certificate, then a lease, then a power bill, then a phone bill, every time I gave them the document they asked for something else. Then finally they said they needed my passport. I said I didn't have one, suddenly THAT was the only thing that could solve this, and I understood that this was just the plan. They keep asking for different things until you can't provide it or the info they have is wrong and they'll never believe you.
3 comments

This happened to me in college. They never refunded my $7k balance. It was devastating to me at the time. The experience has played no small role in me becoming a cryptocurrency believer and advocate for the unbanked.
Yep, they took $3,800 from me. Nearly took another $2,400 but I was able to refund that to the sender before they stole it all.
Very similar thing happened to me with LinkedIn earlier this year. Account disappeared, never given a reason - I only used it to interact with job listings.
PayPal still does that