[scott_w]

> You don't need any particularly deep due diligence to see that, in fact, not living under a rock is more than enough.

From May 2025: https://cleantechnica.com/2025/05/05/us-consumers-dont-trust...

OP bought their Tesla in 2024, so customer sentiment was actually favourable to Tesla at that point.

In March 2024, brand loyalty was really high according to Experian: https://inspiramarketing.com/when-a-brand-becomes-its-own-wo...

In 2019, customer satisfaction was also high: https://www.businessinsider.com/tesla-model-3-customers-say-...

In 2020, they had an NPS of 97: https://customergauge.com/benchmarks/companies/tesla_motors

> Sorry, but knowingly and deliberately buying a Tesla vehicle is entirely on the customer and they get in some sense even more than what they had ordered.

Clearly, the customers were not knowingly and deliberately buying bad cars because the evidence available to the average person told them the exact opposite thing.

EDIT: Strikethrough below, it was a result of a bad search but the principle above still stands.

Hell, even on Hacker News, the bad news only seems to have started appearing 3 years ago, and I know for a fact your average consumer isn't browsing tech sites to form their opinion for their next car purchase.

[friendzis]

> Major problems reported with Tesla vehicles include vehicle reliability issues like suspension failures ("whompy wheels") and sudden power loss, alongside quality control concerns such as paint defects and poor build quality. Additionally, there are safety concerns surrounding the Autopilot and Full Self-Driving systems, software glitches, and issues with customer service. Other problems include battery degradation over time, resulting in reduced range, and recurring HVAC system failures.

This is what google spews out when I type in "tesla major problems". The first result is Wiki entry "Criticism of Tesla, Inc.", where first section is literally "Fraud allegations".

All I had to do was look if there's negative feedback and it's not something mild what you would get replacing Telsa with e.g. Peugeot, but some really troublesome issues. If you don't agree that this is basic, rudimentary overview and instead argue that this is some deep research, well I don't believe we can agree on anything much at all. I invest more effort in picking a place to eat at than some people in buying their car.

Sorry, but there's no such thing as "bought it before Elon went crazy".

[scott_w]

> "Fraud allegations"

Financial fraud. This isn't something the average person is going to dig up on their own because they aren't going to start reading the FT and WSJ before they buy a car.

> This is what google spews out when I type in "tesla major problems".

Be honest: have you ever done this in literally any other context? In fact, don't bother because I know you haven't. Because nobody does this.

How do I know nobody does this? Because, as I evidenced above, Tesla's public reputation only started to decline in 2024/2025 when Musk started throwing Sieg Heils, sorry, "putting his heart out to the crowd" after Trump's inauguration.

> it's not something mild what you would get replacing Telsa with e.g. Peugeot, but some really troublesome issues

Thanks for giving me a point of comparison. Apparently, the electronic handbrake can fail on certain Peugeots: https://www.service4service.co.uk/news/peugeot/the-most-comm...

I did the same thing you did. Why is this important? Just to point out that, if you do your "due diligence," you can find major issues with any car make. Again, going back to the average consumer, you can't really tell the difference between reports of one car brand being shit vs any other.

Again, this is not to defend Tesla: this is to point out that it's really fucking difficult for an average consumer to know whether a trusted car brand is actually just taking them for a ride.