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by derektank
272 days ago
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I think it is sort of incumbent upon you, as a business offering a lifetime membership, to properly invest some of that initial fee, such that the returns cover future operating costs. Many other companies work on this model. If the bank refused to return the money I loaned them, I would rightfully be very upset. I think it's similarly fair to be upset about a company revoking lifetime memberships. This particular situation is more of a grey area, but I don't think maintenance and operating costs are a sufficient excuse. |
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We may need a law that regulates "lifetime" purchases. One part is standardised disclosure. The other is putting fees into a trust.