[bmac27]

Stop by General Assembly; (http://generalassemb.ly/) you can most likely get a tour of the place or sign up for one of the classes they have that day. Just let them know beforehand that you'd like to check out the space. Great vibe & atmosphere. Lots of other startups & incubators/workspaces in the area (Flatiron) as well.

[sudonim]

My company http://customer.io works out of General Assembly. Happy to give you a tour. Feel free to send me an email: colin at customer io

[mergesort]

If you're going to stop by General Assembly, I work for a company called Viggle on the 11th floor. [e-mail] is the best way to reach me.

[highace]

Good job on your site, just had a look and I think it looks great. Interesting service too. Do you have many users?

[omarchowdhury]

Nice idea but you're pricing is outrageous.

[patio11]

In general, if you find yourself thinking that, consider that you may not be the target customer.

Many companies which had a need for customer.io previously a) hired out very expensive people to build it to them (I have a couple of five figure invoices attributed directly to it not existing as an off-the-rack option last year) and b) can trivially go through several hundred bucks just having a single meeting on what to say in the emails.

You can, of course, code it for yourself out of duct tape and bailing wire, and that will pretty much work if you never need the non-technical marketing team to touch it.

[31reasons]

If customer.io succeeds , how much time will it take for other people to duplicate it and bring pricing down ? If customer.io provide top notch copywriting with the automated emailing, then they may have something here. Even higher pricing only based on conversion makes much more sense and i would pay for it.

[patio11]

If customer.io succeeds , how much time will it take for other people to duplicate it and bring pricing down ?

I don't know, "other people" might have their hands busy, considering this prediction has been made about a hundred other apps on HN.

[solutionyogi]

If that were to happen, then it's great as all the business customers win.

But I think you are underestimating how much effort it is to build something which businesses want and for them, ROC is more important then what a particular software/service costs. A business will happily pay a million dollar for an extremely simple software if that software can either save them 2 million dollar OR increase their revenue by 2 million dollars.

[blacksmythe]

Customer acquisition is a significant portion of starting a business. You have to make a new market and/or get customers from your competitor. If your competitor is charging more money for their product, they can afford to spend more on advertising to let people know they exist.

[31reasons]

I don't have much karma on HN yet, but I don't see any reason for down voting my comment. Can someone explain to me why my comment is considered "not useful" or stupid ? am I doing something wrong by expressing my opinion in a genuine way I can ?

[erichmond]

Agreed with patio11 on this one. If you think that pricing is outrageous you're not at a scale where you need this kind of service yet.

[ibejoeb]

If you're around Friday evening, stop in for happy hour. There's always lots of folks hanging out, networking, showing off their stuff. Kicks off around 6.

[intellegacy]

Hey, I'd like to stop by. Which building is it? East or WesT? ie. the 902 broadway or the 915 broadway office? Thanks.

[joshguthrie]

Stopped by General Assembly while I was in NYC, had a good time. You should definitely visit this place :)

[frankdenbow]

For sure, I work out of there and can show you around. Email frank at startupthreads dot com

[Nickste]

Thanks for this - will definitely get in touch with them.