[31reasons]

If customer.io succeeds , how much time will it take for other people to duplicate it and bring pricing down ? If customer.io provide top notch copywriting with the automated emailing, then they may have something here. Even higher pricing only based on conversion makes much more sense and i would pay for it.

[patio11]

If customer.io succeeds , how much time will it take for other people to duplicate it and bring pricing down ?

I don't know, "other people" might have their hands busy, considering this prediction has been made about a hundred other apps on HN.

[solutionyogi]

If that were to happen, then it's great as all the business customers win.

But I think you are underestimating how much effort it is to build something which businesses want and for them, ROC is more important then what a particular software/service costs. A business will happily pay a million dollar for an extremely simple software if that software can either save them 2 million dollar OR increase their revenue by 2 million dollars.

[blacksmythe]

Customer acquisition is a significant portion of starting a business. You have to make a new market and/or get customers from your competitor. If your competitor is charging more money for their product, they can afford to spend more on advertising to let people know they exist.

[31reasons]

I don't have much karma on HN yet, but I don't see any reason for down voting my comment. Can someone explain to me why my comment is considered "not useful" or stupid ? am I doing something wrong by expressing my opinion in a genuine way I can ?

[jasonkester]

I could see your first comment getting downvoted, since it was short, negative, and incorrect.

Your next comment (and this one), no. You're absolutely right that you shouldn't have been downvoted. You're still arguing against a whole lot of existence disproof, but you make your point well and offer some constructive commentary and alternative ideas.

Stick around. You're providing more value here than whoever it was that went off on you with the downvote button.

[31reasons]

Thank You!