| Hey, you're doing an exemplary response, transparent and fast, in what must be a very stressful situation! I figure you aren't about to get fooled by phishing anytime soon, but based on some of your remarks and remarks of others, a PSA: TRUSTING YOUR OWN SENSES to "check" that a domain is right, or an email is right, or the wording has some urgency or whatever is BOUND TO FAIL often enough. I don't understand how most of the anti-phishing advice focuses on that, it's useless to borderline counter-productive. What really helps against phishing : 1. NEVER EVER login from an email link. EVER. There are enough legit and phishing emails asking you to do this that it's basically impossible to tell one from the other. The only way to win is to not try. 2. U2F/Webauthn key as second factor is phishing-proof. TOTP is not. That is all there is. Any other method, any other "indicator" helps but is error-prone, which means someone somewhere will get phished eventually. Particularly if stressed, tired, or in a hurry. It just happened to be you this time. Good luck and well done again on the response! |
Login using one off email links (instead of username + password) is increasingly common which means its the only option.