[eats_indigo]

Given Github's critical role in software engineering delivery, their SLA commitments are really quite poor, perhaps unacceptable.

[harrison_clarke]

luckily, git itself works pretty well when there's an outage

sucks for people that use issues/PRs for coordination and had a planning meeting scheduled, though

[graemep]

It is critical for those who choose to use it.

If you deliberately decide to use a system that introduces a single point of failure into a decentralised system, you have to live with the consequences.

From their point of view, unless they start losing paying users over this, they have no incentive to improve. I assume customers are happy with the SLA, otherwise why use Github?

[yunwal]

Network effects are quite strong