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by mschuster91 385 days ago
> Can I take over any business on the maps by just registering a domain that contains the business name?

yes, as long as the business doesn't have that already. And that's the point - many small restaurants, takeaways etc simply don't have a website because they think they don't need one, until they're fucked by Lieferando.

2 comments

But isn't that fraud? Lieferando is fraudulently pretending to be someone they aren't to profit from it.
They're following the usual VC pattern: it's more profitable to ask for forgiveness instead of approval.

Plus, many restaurant owners are immigrants, and undocumented/underpaid labor is blooming as well. The last thing they want is to attract the eyes of the government.

I googled the name as I was unfamiliar with it, but immediately recognized the orange logo in search results.

Their entire business model seems to be centered around extorting businesses. I stopped giving them money after they inaccurately posted that a certain restaurant delivers to my location and got a phonecall from the place that this was the case so I agreed to pay extra to fulfill the order anyway, because Lieferando certainly wouldn't take responsibility.

Nowadays I use them only for discovery, but call the place directly or use the webpage if the business provides online ordering.

It appears that their initial value proposition to businesses was substituting delivery services so that restaurants could scale that up without hiring more staff. Of course enshittification made that service worse than just walking/driving/taking public transport there.