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by Tade0 389 days ago
I googled the name as I was unfamiliar with it, but immediately recognized the orange logo in search results.

Their entire business model seems to be centered around extorting businesses. I stopped giving them money after they inaccurately posted that a certain restaurant delivers to my location and got a phonecall from the place that this was the case so I agreed to pay extra to fulfill the order anyway, because Lieferando certainly wouldn't take responsibility.

Nowadays I use them only for discovery, but call the place directly or use the webpage if the business provides online ordering.

It appears that their initial value proposition to businesses was substituting delivery services so that restaurants could scale that up without hiring more staff. Of course enshittification made that service worse than just walking/driving/taking public transport there.