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by reconnecting 402 days ago
Is it possible that you used an unusual login pattern? Privacy IP proxy/TOR/VPN?

It seems like a false positive from fraud prevention systems, combined with limited resources for manual review on Wise's side.

1 comments

I don't want to disclose the fraud prevention system that Wise uses, but I'm familiar with how it works, hence my assumption.
Do they use intentionally broken processes designed to frustrate people as an alternative to telling people they're blocked?

It would explain a lot of things. It's also an absolute dick move and should be illegal (but likely isn't yet).

I'm not familiar with Wise's internal rules, but based on fraud prevention practices, it's highly likely that a financial institution would not disclose whether an account is soft-blocked/suspended. If they did, fraudsters could exploit that information to adjust their tactics.