[tgsovlerkhgsel]

Do they use intentionally broken processes designed to frustrate people as an alternative to telling people they're blocked?

It would explain a lot of things. It's also an absolute dick move and should be illegal (but likely isn't yet).

[reconnecting]

I'm not familiar with Wise's internal rules, but based on fraud prevention practices, it's highly likely that a financial institution would not disclose whether an account is soft-blocked/suspended. If they did, fraudsters could exploit that information to adjust their tactics.