[kemotep]

I hate getting a report telling me my work domain is blocked because it is missing a PTR record and we use Exchange Online. I can’t do anything about that!

[genewitch]

Sure you can. For instance, I don't use Exchange at all.

[bongodongobob]

Yep, whenever I start a new job I say "Don't worry, because iamverysmart, you don't need any Microsoft products!" I am then hailed as a genius, everyone claps, and I get a big fat raise.

[darthrupert]

This sort of anti-progress sentiment doesn't belong here, I feel.

[9dev]

The snarky „just don’t use Exchange, duh!“ doesn’t either. It’s a non-solution that armchair experts provide, who aren’t responsible for managing mailing for lots of people.

[johnisgood]

There is no alternative to Exchange that does not involve Microsoft?

[haswell]

There are many environments where people don’t have a choice but to maintain what is in production.

Whether or not viable alternatives exist, those alternatives don’t magically change org structure, office politics, budget, current business priorities, etc.

Bottom line: many people managing exchange don’t have the luxury of evaluating this problem in terms of alternatives.

[9dev]

I don’t know any that come close in functionality, configurability, and maintainability. Exchange scales from a one-person handyman to Fortune 500 without a hitch, it comes with an office suite and cloud storage space, you find specialists for it on every corner, and it mostly just works. That’s pretty hard to beat, even if I’m personally more than unhappy to be so dependent on Microsoft, a US product, and closed-source software; there’s just not much I can do about it.

[TabTwo]

sure you can, take your business elsewhere

[kemotep]

It’s a minor (but annoying) issue to make the reason to migrate 1,500 users. Who many of which would still need licenses for Excel anyway.

Microsoft being annoying and frustrating and having so many issues is why I have a well paying job in IT.

[pas]

that sounds like the lump of labor fallacy. there's plenty of things to do in IT besides babysitting hypocrite hypergiants.

[ZeroTalent]

I hear you, but some people just want an easy high-paying job where they essentially work a few hours a week. Not everyone wants to fold proteins.

[alsetmusic]

Because I get to make those calls, not people two or three or four levels above me.

[solid_fuel]

Complain to your provider. You're paying for the service, right? They should run a properly configured mail exchange and part of that is having PTR records. If they can't manage that then it's time for a serious discussion about changing vendors.

[cyberax]

You can set up a reflector on a properly set up host, and have your Exchange server use it to route the outgoing mail.

[wildekek]

Be glad you receive a report. Apple just silently drops the email.