Doordash is not the same as traditional online ordering. DD and all delivery apps are 3rd party middlemen that set their own menu prices and operate separately from the restaurant.
Through this kind of obfuscation, they incentivize the growth of things like ghost kitchens, which are basically faceless factories. Nobody would order from them if they drove by one. but on the apps, they are displayed as standalone restaurants.
While I know there have been some issues with working conditions at ghost kitchens, I've also heard tons of horrible stories from regular kitchens, so it's not clearly to me that there's a significant difference on that front.
As for referring to them as "faceless factories", I can't even start to imagine what sentiment that should evoke in me. I don't have an issue buying food products made at actual factories, and have visited quite a few. As such I don't have any issue ordering from a ghost kitchen located in an industrial area that may look like a factory on the outside.
Through this kind of obfuscation, they incentivize the growth of things like ghost kitchens, which are basically faceless factories. Nobody would order from them if they drove by one. but on the apps, they are displayed as standalone restaurants.