[falcor84]

While I know there have been some issues with working conditions at ghost kitchens, I've also heard tons of horrible stories from regular kitchens, so it's not clearly to me that there's a significant difference on that front.

As for referring to them as "faceless factories", I can't even start to imagine what sentiment that should evoke in me. I don't have an issue buying food products made at actual factories, and have visited quite a few. As such I don't have any issue ordering from a ghost kitchen located in an industrial area that may look like a factory on the outside.