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by musicale
459 days ago
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> Just because it's commonplace doesn't make it any less hostile to users. Sure, game consoles are user-hostile. They're also great for playing games, and they tend to "just work" with less configuration and customization than a typical gaming PC. Less configuration tends to mean fewer problems and easier tech support, but the primary business reason game consoles are locked town is to make it harder to play unlicensed commercial games on them. |
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By all means have a some kind of verified/sealed mode and refuse to support anything that's not in that mode--but there are negative consequences to normalizing a lack of control over the technology that people interact with.
Take the crowd strike incident for instance. Millions of people unable to do jobs that they're relied upon to do, and we can't even hold them accountable for that because it turns out they were never in control of their tools in the first place--locked out of the section necessary to carry out the repair.
You wouldn't tolerate a screwdriver that refused to be used to pry open a paint can. I don't see how it should be any different with a phone. I want to be able to rely on users of tools--not vendors of tools--to do things, and I can't. Not because the people are authentically incompetent, but because some vendor has made a dumb decision about what they're now not allowed to do.