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by __MatrixMan__ 462 days ago
It seems you're advocating for the benefits of having a door when the objection is to locking the door.

By all means have a some kind of verified/sealed mode and refuse to support anything that's not in that mode--but there are negative consequences to normalizing a lack of control over the technology that people interact with.

Take the crowd strike incident for instance. Millions of people unable to do jobs that they're relied upon to do, and we can't even hold them accountable for that because it turns out they were never in control of their tools in the first place--locked out of the section necessary to carry out the repair.

You wouldn't tolerate a screwdriver that refused to be used to pry open a paint can. I don't see how it should be any different with a phone. I want to be able to rely on users of tools--not vendors of tools--to do things, and I can't. Not because the people are authentically incompetent, but because some vendor has made a dumb decision about what they're now not allowed to do.

1 comments

Crowdstrike is software that IT departments install in an attempt to mitigate the security threats that come hand in hand with having the freedom to shoot yourself in the foot.

In thus case, it was Crowdstrike that shot them in the foot.

Managing complexity has a cost that some people don't want to be bothered with.

They are allowed to choose an appliance instead of a PC, even if you would make a different choice.