[QueensGambit]

Author of the post here. We’re a 4-member team running 4 products with 4,500+ paying customers. No sales team, no infrastructure team - just freemium and serverless computing (Firebase) doing the heavy lifting. I’ve been a developer and founder for 20+ years, and I know that 15 years ago, each product would’ve required at least a 30-member team to build, maintain, and sell. This isn’t hypothetical, it already happened to us. Most of this leverage comes from internet distribution (freemium) and cloud computing (serverless), not AI. (Though we do use AI to answer support questions—since my cofounder is the only one handling them.) Now with AI, I argue that a solo engineer could outbuild a 100-member team in a couple of years. Given how much productivity has already increased, why is that an insane claim?

[skmurphy]

How do you determine either what features to build or the next product to develop?

I understand you are focused freemium as a goto market strategy with no dedicated sales or marketing team members.

What tools are you displacing (e.g. Excel)?

[QueensGambit]

> How do you determine what features to build or the next product to develop?

My co-founder handles support, so he decides what to build next based on customer discussions. If a problem is big enough for a specific segment, we turn it into a separate product.

> What tools are you displacing (e.g., Excel)?

Most SMBs prefer to stay with Google Forms/Sheets rather than switching to a full-fledged CRM like HubSpot. But embedding Google Forms in their website affects their branding. We beautify and enhance Forms into a CRM, so they don’t have to migrate. I wrote about it here: https://manidoraisamy.com/developer-forever/post/can-you-use...