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by skmurphy
480 days ago
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How do you determine either what features to build or the next product to develop? I understand you are focused freemium as a goto market strategy with no dedicated sales or marketing team members. What tools are you displacing (e.g. Excel)? |
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My co-founder handles support, so he decides what to build next based on customer discussions. If a problem is big enough for a specific segment, we turn it into a separate product.
> What tools are you displacing (e.g., Excel)?
Most SMBs prefer to stay with Google Forms/Sheets rather than switching to a full-fledged CRM like HubSpot. But embedding Google Forms in their website affects their branding. We beautify and enhance Forms into a CRM, so they don’t have to migrate. I wrote about it here: https://manidoraisamy.com/developer-forever/post/can-you-use...