[shdon]

PayPal doesn't ask you for some extra data. It blocks ("limits") your account so you can't actually use it until you provide them with a copy of your utility bill or something. Terrific when you're on vacation and need to make a PayPal payment. That had me so pissed of that I closed my account (which isn't possible whilst it's "limited" unless you manage to get them on the phone -- good luck with that. -- at least you can then tell the person on the phone that you think they're full of )

[ryanmolden]

>at least you can then tell the person on the phone that you think they're full of

Why? The poor soul answering support calls likely didn't make this policy and cannot do anything to change it. I guess if you like just unloading anger at some unempowered person who has the responsibility of taking a bunch of crap without reacting in turn then this is a good idea. Otherwise it is more useful to take your business elsewhere, and if you must try finding someone to complain towards that might actually be able to encourage change.

[shdon]

By "them" I mean PayPal.

And as a complete aside: given the attitude PayPal phone representatives have displayed, they seem to deserve it personally, too.

[Jach]

Yeah, PayPal does a lot of crap... But I was buying some stuff on a different-than-usual computer and place just a few weeks ago, and it made me provide my bank account number as verification before it would let me send the payment. (Had to sign into my bank account to find a scan of an old check to read it off of..) In a similar vein, Amazon requires reentering your credit card every time you send to a new shipping address.

[streptomycin]

Why do you call that crap? A normal bank would do something similar. Try traveling to another country and using your ATM card, it likely won't work unless you call your bank ahead of time and tell them of your travel plans.