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by ryanmolden 5066 days ago
>at least you can then tell the person on the phone that you think they're full of

Why? The poor soul answering support calls likely didn't make this policy and cannot do anything to change it. I guess if you like just unloading anger at some unempowered person who has the responsibility of taking a bunch of crap without reacting in turn then this is a good idea. Otherwise it is more useful to take your business elsewhere, and if you must try finding someone to complain towards that might actually be able to encourage change.

1 comments

By "them" I mean PayPal.

And as a complete aside: given the attitude PayPal phone representatives have displayed, they seem to deserve it personally, too.