[TeMPOraL]

Don't forget the constraints: are you willing to bullshit people a bit to get them incited, because you know it'll be a good, win-win deal for both sides, but they're dismissing it prematurely? What if you're not exactly sure if it'll be a win-win for them? Are you willing to still bullshit them a bit, assuming they're not idiots and they'll do the math on their end - so what you're doing is just forcing them to consider your proposal seriously? Are you okay to keep up the pressure, transfer all responsibility for the choice to your customers? Are you willing to lie?

I'm reluctant to try and follow the gradient because I'm convinced it quickly leads to abandoning the ethical constraints, and I don't want to become such a person.

[scarface_74]

I believe in Steven Covy’s idea of “win/win/no deal”. If it isn’t the case where both would walk away better than before, don’t do the deal. It’s not even necessarily about ethics. It’s more about reputational risk.

As shitty as Amazon is as employer, marketplace selling fake crap, etc, I can tell you that AWS is very customer focused and everyone that is customer facing is told to put the customer first even internally and don’t sell them something more expensive than needed, meet them where they are, be willing to work with hybrid environments, etc. I know both the shittiness as employer and how well they treat thier customers - I was customer facing.

I’ve worked for two third party cloud consulting companies since then and I can say there is nothing I’ve heard from management on how to treat customers that would be a bad look if it got out.