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by scarface_74 500 days ago
I believe in Steven Covy’s idea of “win/win/no deal”. If it isn’t the case where both would walk away better than before, don’t do the deal. It’s not even necessarily about ethics. It’s more about reputational risk.

As shitty as Amazon is as employer, marketplace selling fake crap, etc, I can tell you that AWS is very customer focused and everyone that is customer facing is told to put the customer first even internally and don’t sell them something more expensive than needed, meet them where they are, be willing to work with hybrid environments, etc. I know both the shittiness as employer and how well they treat thier customers - I was customer facing.

I’ve worked for two third party cloud consulting companies since then and I can say there is nothing I’ve heard from management on how to treat customers that would be a bad look if it got out.