[klabb3]

> "LLM as UI" seems to be something hanging pretty low on the tree of opportunity.

Yes if you want to annoy your users and deliberately put roadblocks to make progress on a task. Exhibit A: customer support. They put the LLM in between to waste your time. It’s not even a secret.

> Why spent months struggling with complex admin dashboard layouts

You can throw something together, and even auto generate forms based on an API spec. People don’t do this too often because the UX is insufficient even for many internal/domain expert support applications. But you could and it would be deterministic, unlike an LLM. If the API surface is simple, you can make it manually with html & css quickly.

Overuse of web frameworks has completely different causes than ”I need a functional thing” and thus it cannot be solved with a different layer of tech like LLMs, NFTs or big data.

[wkat4242]

> Yes if you want to annoy your users and deliberately put roadblocks to make progress on a task. Exhibit A: customer support. They put the LLM in between to waste your time. It’s not even a secret.

No this is because they use the LLM not only as human interface but also as a reasoning engine for troubleshooting. And give it way less capability than a human agent to boot. So all it can really do is serve FAQs and route to real support.

In this case the fault is not with the LLM but with the people that put it there.