[geekodour]

algolia has done the same for their discourse forum, moved everything to discord and removed all old posts.

Upon asking this was a response from the team: "The Discourse content is no longer available. Much of it was 5+ years old and no longer reflected current SDKs and APIs. We're glad to help you here."

https://ibb.co/3htkxjv https://discord.com/channels/1171089640443367494/12783186879...

people were unhappy obviously. I really don't understand this decision by them.

[reddalo]

Also, why would anyone want to use Discord as a forum? It's horrible, not easily searchable, and you need a proprietary app. Nothing good about it.

[CSMastermind]

I'm shocked so many companies use Discord for official purposes.

[arkh]

> I'm shocked so many companies use Discord for official purposes.

Going back in time you can replace it with: Discourse, forums, website, IRC.

New generations of devs / manager decide to use "the current tool" to connect with their users. Too bad they also think it a good idea to nuke the older channels.

[sirtaj]

This time, the "current tool" doesn't allow searching via the web. Most discord forums I'm on are basically black holes in which questions keep getting repeated.

[reddalo]

Exactly, it doesn't even help the owners themselves, because people will keep asking the same things over and over again. It's not like a forum where you can easily search by topic.

[pavel_lishin]

The owners do not care as much, because they're not the ones who answer the questions - a cadre of "volunteers" do.

[yieldcrv]

I’ve launched projects that became bigger and discord is just kind of expected when building from the ground up and great for corralling a community

I mentally categorize larger established organizations as something different

but logically I can’t really see the difference, so I understand why

I also understand the negatives of that particular platform for getting information efficiently

but I understand why they do it

[umanwizard]

Expected by who? Plenty of big projects don’t have a discord.

[oblio]

You can just use the website.

Edit: It's <<Discourse>>, not <<Discord>>.

Edit 2: Oh, they moved from Discourse to Discord :-)) That is just messed up.

[Tomte]

You can use your web browser, as well.

[prmoustache]

It is still shitty as well. UI/UX are terrible.

[benatkin]

It’s about the same as the desktop app. It doesn’t feel like a web app. The desktop app is better because it doesn’t feel out of place.

It’s not a bad UI/UX IMO, but it can take some getting used to. For the notifications I have to check several options such as “silence @everyone and @here”. Sometimes I find the updates annoying. But it’s among the best chat UIs I’ve tried.

[jacobgkau]

It's definitely good UX for a chat app. It was good UX from the beginning, when they had a dark mode before a light mode and made voice chat not require installing anything (which was many peoples' first real-world exposure to WebRTC technology).

It's poor UX for a support forum where you want communication to be one-to-many as much as possible (to spread info to the largest number of people with the smallest amount of info producer effort as possible).

[benatkin]

How about the new forum style channels?

[trilbyglens]

Chat is a poor replacement for forums.

[NikkiA]

It feels like an electron app, which I would argue IS bad UI/UX.

[benatkin]

Subjectively it doesn’t feel like one to me.

[Kiro]

I definitely understand it. I have some really old blog posts with tutorials for a deprecated version of my software and I get a lot of people complaining about things not working based on those. I've had to add disclaimers to the most popular ones.

[benatkin]

That's pretty messed up. Maybe they don't deserve the honor of being HN's search engine anymore.

[spockz]

Isn’t there a fancy LLM ai out there that is suited to ingesting a local knowledge base and create excerpts with links to the original source?

[trilbyglens]

Yuck!