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by philwelch 5086 days ago
I think that idea might be a wee bit insulting of the troops' intelligence.
3 comments

Do you really think that the American troops were that much smarter than the average American?
Do you really think the average American would fall for that trick?
Yes. I'm sure milesokeefe suggested it because discontinuing a product and then relaunching it is standard practice for companies which want to get rid of anchoring biases.

(And I'm not sure I'd say that trying to evade cognitive biases is a "trick", really.)

I think it's better for smart people not to have patronizing attitudes about the rest of humanity, but that's just me.

I also think that charitable gestures towards men risking their lives and suffering great hardship to protect entire civilizations are categorically a different thing from a commercial product. I think the troops probably felt this way as well, which is really the crux of the whole issue, isn't it?

There's a massive difference between "here's a little something to say thanks for fighting for our country" and "doughnuts for sale"--and one is hardly a substitute for the other.

There's a massive difference between "here's a little something to say thanks for fighting for our country"

Why should that gesture be coming from the Red Cross, an organisation that's supposed to transcend nationalities and help all people regardless of politics?

You're probably confusing the International Committee of the Red Cross (which is the organization you're describing) with the American Red Cross (which is explicitly American, and assists US troops overseas along with other charitable activities).

As for the moral value of providing a gesture of thanks to people who are literally fighting the Nazis, I'll let you work that out for yourself.

"discontinuing a product and then relaunching it is standard practice for companies which want to get rid of anchoring biases."

Would you provide a few examples, please? Thanks.

Brinks Home -> Broadview [1]

Windows Vista -> Windows Mojave [2] (Although this was just to "taste test")

[1]: http://en.wikipedia.org/wiki/Broadview_Security [2]: http://www.youtube.com/watch?v=bXrKO33Rc2g

Apple rebranding iTools to .Mac.
There's also renaming entire companies to shake anchoring bias: Worldcom -> MCI.
.me -> iCloud (Although that one was in reverse, pay -> free-ish)
The McRib, everything in the Disney Vault.
"Andersen Consulting" -> "Accenture"
I think it's quite different for a service, particularly if it is currently in use. See: Quickster.
Of course! Companies use this trick again and again all over the world.
Well the troops are the ones holding a decades long grudge against the Red Cross for a decision made not by them but by the Secretary of War...
The troops probably have the same range of intelligence as everybody else. And the PR problem is mainly with those on one end of the continuum, not the other.