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by abbe98 553 days ago
Private messages, notes and such are usually excepted(in the vast majority of cases). Giving out someone else's messages or notes, however...

> This Regulation applies to the processing of personal data wholly or partly by automated means and to the processing other than by automated means of personal data which form part of a filing system or are intended to form part of a filing system.

https://gdpr-info.eu/art-2-gdpr/

> The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.

https://gdpr-info.eu/art-15-gdpr/

Talk to a lawyer if you are upset.

1 comments

You most likely have rights to access messages and notes about your account and person in CRM. Or directly related to it.

On other hand you likely do not have right to get all emails or chat messages even if your name is mentioned. As this is not discovery like in legal process.

This is only my non-lawyer option.

Indeed that's how I read it too. It's also worth noting that GDPR is implemented separately in each country so it can in fact differ quite a lot country to country.