[Ekaros]

You most likely have rights to access messages and notes about your account and person in CRM. Or directly related to it.

On other hand you likely do not have right to get all emails or chat messages even if your name is mentioned. As this is not discovery like in legal process.

This is only my non-lawyer option.

[abbe98]

Indeed that's how I read it too. It's also worth noting that GDPR is implemented separately in each country so it can in fact differ quite a lot country to country.