Wow, that sounds great: just have every customer who interacts with your LLM come back to the site in 2 days to get the real answer to their question. How can I invest?
I've said before, but I'm not convinced LLM should be public facing. I know some companies have been burned by them and in my opinion, LLM should be about helping customer support people find answers faster.
Yes, that is the point. The customer service person would be most able to determine if what the LLM said makes sense or not. My point is, we are sold automation instead of a power tool.