Hacker News new | ask | show | jobs
by Areibman 567 days ago
Congrats on the launch!

Given the size of the niche (developers building voice agents), do you find there's a lot of demand for testing and observability? From my anecdata, many of the voice AI agent builders are using SDKs and builder tools (Voiceflow, Vapi, Bland, Vocode, etc). Observability is usually already baked-in pattern with these SDKs (testing I'm not so sure of).

One conversation I had with a voice agent builder: "Our product is complex enough where external testing tools don't make sense. And we know when things are not working because we have close relationships with power users and companies." Whose problem are you solving?

Your tool looks very powerful, but might the broader opportunity be just to use your evals to roll out the best voice agents yourself?

1 comments

Great question! We've seen significant demand for testing and observability across sectors like healthcare, insurance, home services, and e-commerce. You’re correct—many of our customers also rely on tools like Voiceflow, Vapi, and others to build their agents.

What they love about our platform is having both testing and observability in one place. Observability helps identify issues while testing allows them to simulate and prevent those problems before they escalate. This dual approach is especially helpful for teams dealing with voice-specific challenges, industry-specific nuances, or company-specific edge cases.

Our tool is particularly valuable for teams stuck with manual testing—it saves time in iterating the bot and ensure the edge cases are taken care of