[Sid45]

Great question! We've seen significant demand for testing and observability across sectors like healthcare, insurance, home services, and e-commerce. You’re correct—many of our customers also rely on tools like Voiceflow, Vapi, and others to build their agents.

What they love about our platform is having both testing and observability in one place. Observability helps identify issues while testing allows them to simulate and prevent those problems before they escalate. This dual approach is especially helpful for teams dealing with voice-specific challenges, industry-specific nuances, or company-specific edge cases.

Our tool is particularly valuable for teams stuck with manual testing—it saves time in iterating the bot and ensure the edge cases are taken care of