[badcppdev]

Do you have any paying customers?

The premium plan has a quota of approx. 4 tickets per day which feels quite low for a tool used by a company. What happens when someone submits a ticket but the plan has used up the quota? Does it just get deleted?

[magicalhippo]

Says here[1] you won't be able to create new tickets. Which is a bit surprising, I would have expected something usage-based with so few included. Like you get 100 included and then you pay per additional 100 or whatever.

Btw the quota link in the FAQ is broken, had to dig in the admin manual for find this page.

[1]: https://www.teamswork.app/post/how-teamswork-subscription-ma...

[thisismarc]

thanks for your feedback! :)

[thisismarc]

We do have paying customers, and since the premium plan is targeted for SMBs, we think it's enough. I'm open to suggestions about the quotas

[have_faith]

The quotas all seem to be an order of magnitude too low.

[Closi]

Also cost per ticket gets more expensive in the higher price brackets, which you wouldn't expect!