[attendant3446]

Oh, I used to live in a building where the laundry was operated by a similar app (and unfortunately there were no alternatives nearby). To make matters worse, the laundry room was in the basement, where there is no internet connection (no WiFi and no mobile signal). And you had 30 seconds from the moment you "booked" the washer or dryer. So the workflow was 1) go to the laundry room, load the clothes into the machine and close the door, 2) run upstairs and start the wash cycle via the internet, 3) repeat the process for the dryer. Hated it.

[rubslopes]

I'm curious: if there was no internet connection at all, how the machine knows it's been booked?

[attendant3446]

I can't remember now, but maybe there was a password-protected WiFi. Or the machine was connected to a controller that was connected by wire. All I know is that there was definitely no network available to the users of the laundry.

[godelski]

Idk about them, but at my place you just don't get to do laundry.

And you email them and they don't respond. You email your complex manager and they tell you to contact them. Eventually someone yells and it gets fixed. Or someone destroys a machine or in my case, someone hacks them.