I can't remember now, but maybe there was a password-protected WiFi. Or the machine was connected to a controller that was connected by wire. All I know is that there was definitely no network available to the users of the laundry.
Idk about them, but at my place you just don't get to do laundry.
And you email them and they don't respond. You email your complex manager and they tell you to contact them. Eventually someone yells and it gets fixed. Or someone destroys a machine or in my case, someone hacks them.