| Lawyers are forming mass arbitration groups, costing companies thousands per arbitration case... >For example, in the TurboTax case, a judge tallied (PDF) Intuit’s potential costs for the arbitrations to be at least $128 million—$3,200 for each of the 40,000 clients represented by Keller Lenkner, the firm behind the mass arbitration. https://www.consumerreports.org/money/contracts-arbitration/... So companies are removing the provision... >Finally, companies may want to reconsider whether individual mandatory arbitration still represents the best dispute resolution system for their needs. Some companies already have opted to revert to court litigation and class actions, although the majority – even after having to face a mass arbitration – continue to use arbitration, albeit with several of the risk mitigation strategies described above. https://www.cooley.com/news/insight/2022/2022-06-30-how-comp... |
Binding Arbitration was already a blatant sidestepping of the American Constitution and general corporate accountability, but leave it to Microsoft, a monopolist with government contracts, to take it to another level. The only binding arbitration agreement I've seen which compared was Linode's, which included a gag clause.