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by blibble 655 days ago
I bought 4 new N300 disks "Sold by Amazon" in a single order

one was obviously a return by someone else, it was in completely different unofficial packaging and was DOA

getting the bot like staff to accept that it wasn't me that had broken it was such fun I ended up deleting my 20 year amazon account

and haven't bought anything since

1 comments

It's almost like you have to become an unboxing content creator for every single order you ever make regardless of where it was purchased. I purchased something from Home Depot that was clearly a return based on the type of tape used to reseal the box and even more obvious once opened to discover the missing contents. Luckily for me, there's a human available on their phone line, and they very quickly helped me to a very satisfactory resolution. So at least that happened.
>I purchased something from Home Depot that was clearly a return

Had this exact thing happen... with a septic pump [gross!].

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About one year ago, after terrible customer service from a major UPS vendor, I decided that I was now only ever purchasing backup batteries from CostCo: their "lifetime satisfaction warranty" means I don't have to deal with OEM return processes (IMHO) designed to prevent claims submissions (e.g. return shipping fees; questions designed to invalidate your warranty).