[osbulbul]

I don't understand why google play really bad about developer relations. indie developers can't memorize everything in 100s pages of policies/rules etc. it's not hard to warn "don't do this" and ban accounts forever if repeatedly doing same thing.

you are already using AI for banning accounts, so it shouldn't cause any more resource, just small adjustments.

[Ferret7446]

Google has always been about automation and cost cutting. They started as a web search engine running on cheap consumer hardware in a garage, with software patching over the reliability/performance problems of such a setup.

You need humans for good CS, and humans are both non-automatable and expensive. Google does have some humans in CS (I think), but they try to automate as much of it as possible, hence the prevalence of boilerplate responses from them.

[buran77]

> I don't understand why google play really bad about developer relations

Because these are the lowest effort and cost actions they can take and there are no consequences to doing it like this.

[axus]

What's even worse is Google could easily use the exact same automated checks and block the app before it gets onto Google Play, and then NOT ban the developer. What is the up-side of the status quo for Google or its customers?

[protastus]

> indie developers can't memorize everything in 100s pages of policies/rules etc

I am certain that if there are any developers that care about policies, it's the indie ones. And there are still too many rules for them to follow, and invisible lines they're unaware they can't cross.

The developers at Big Tech don't get banned from Google Play because Google isn't going to de-list Netflix, Spotify or Microsoft.