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by danielbln 673 days ago
> their tech support not being ready to face new problems.

One of the largest, most valuable companies on the planet which ships phones, computers, makes their own chips, operates their own cloud service, builds frontier tech devices, but their tech support can't handle some new problems? Does that really seem likely? Or a problem that they couldn't solve if they wanted to?
1 comments
yetihehe 673 days ago
> One of the largest, most valuable companies on the planet

> but their tech support can't handle some new problems

Now you know WHY it's one of the largest. Tech support doesn't scale. Making millions of copies of the same device and making things once then distributing does scale and brings a lot of profits.

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Yeri 673 days ago
By that same logic, having different rules and regulation and review processes per continent, country or region also wouldn't scale.
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