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by yetihehe 673 days ago
> One of the largest, most valuable companies on the planet

> but their tech support can't handle some new problems

Now you know WHY it's one of the largest. Tech support doesn't scale. Making millions of copies of the same device and making things once then distributing does scale and brings a lot of profits.

1 comments

By that same logic, having different rules and regulation and review processes per continent, country or region also wouldn't scale.