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by mynameisvlad 699 days ago
A couple of hours is absolutely nothing compared to the massive worldwide effort that many people have to put in to fix the problem of a company’s shitty product and release practices.

This is inexcusable, point blank. “A couple of hours is a long time” is not a valid excuse when the alternative, as clearly evidenced, is millions of computers and critical systems simultaneously failing hard.

This might have been different if it was a small subset of computers, but this clearly could have been caught in minutes with any sort of sensible testing or canary rollout practices.

1 comments

I'm guessing they didn't expect content updates to cause such an impact, they've been doing this for 15 years, it is that uncommon. a couple of hours in their world is a long time because their concern is protecting customers as soon as possible. I'm sure they'll do all kinds of tests going forward and be transparent about it. Keep in mind how easy it is for you or I to come to conclusions without understanding or knowing the context they operate in, maybe it will be more clear soon enough.