[ankit84]

It isn't just developer experience.

- Can I trust you?

- Where are your company credentials?

- What's the business continuity plan?

- What's your support? Sending an email to hi@ may not work, when my application is dead because of some bug at your end.

[adamcharnock]

I agree with your concerns, but wow do I miss the 1990s/2000s era of the internet. Things were so much more fun then.

Perhaps a 'mirror to S3-compatible store' feature would address these concerns though. Sure it is extra cost, but it would be a nice de-risking option for early adopters.

[klabb3]

> I agree with your concerns, but wow do I miss the 1990s/2000s era of the internet. Things were so much more fun then.

Yeah in one way people were much more casual and curious. But keep in mind everything back then were monoliths. You’d just upload files to your server. Some of the complications of trust comes from the fact that you need microservices with custom API credentials and usage quotas in order to run leftpad at web scale.

If you zoom out and think where we are today it’s absolutely insane that uploading a file 20 years later is a closed source subscription service. Nothing against OPs project, but goddamn look at us.

[fayazara]

Everyday I am more convinced that open sourcing developer products makes more sense than ever, if a service is very critical and something breaks, you just jump in and fix it yoursef.

Nevertheless, its nice seeing crappy aws products getting fixed.

[ricardobeat]

There is a huge continuum from scrappy startup all the way to the point where you ask this kind of questions before even touching something new.

[davidkarolyi]

Yeah you addressed the elephant in the room.

Obviously it's a brand new product, with 0 reputation. As with every new product at the begining I expect bugs and disruptions, but IMO the product is simple enough to get it right quickly. FILE0 a simple layer on top of R2, so for reliability and HA is majorly dependant of their system.

You can trust me as much as any random guy on the internet.

For a big cloud provider you will be just a number, they don't particularly care if you're happy or not, but what I can tell you that for me you're my #1 priority. If you're happy, FILE0 survives. If not all the effort building it goes to the bin.

What's missing from the product is the ability to share apps (aka buckets) with your co-workers. If thats a feature you can live without momentarily, businesses can ask for a custom offer if 100GB is not enough. But they won't be billed after seats or any of that crap. Just for usage.

That all being said, I would love to setup a call and have a personal connection, and I'm here to help with anything you might need. I'll enrich the page with more obvious contact details, because it's a legit concern I'd also have.

[sosodev]

It seems like they’re asking you to write out your plans and what makes you trustworthy on the website. Talking to people 1:1 won’t solve that problem.

Saying “you can’t trust me” isn’t a good look for a SaaS.

[Aeolun]

> Saying “you can’t trust me” isn’t a good look for a SaaS.

It worked out for Facebook.

I’m kinda happy about that since we can now use it as an example.

But more importantly, it’s realistic. You should absolutely expect someone to walk away with all your data and zero recourse.

[sosodev]

It’s not realistic. I can trust the many other object storage providers.

[worthless-trash]

Because inevitability this is what happens.