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by davidkarolyi 750 days ago
Yeah you addressed the elephant in the room.

Obviously it's a brand new product, with 0 reputation. As with every new product at the begining I expect bugs and disruptions, but IMO the product is simple enough to get it right quickly. FILE0 a simple layer on top of R2, so for reliability and HA is majorly dependant of their system.

You can trust me as much as any random guy on the internet.

For a big cloud provider you will be just a number, they don't particularly care if you're happy or not, but what I can tell you that for me you're my #1 priority. If you're happy, FILE0 survives. If not all the effort building it goes to the bin.

What's missing from the product is the ability to share apps (aka buckets) with your co-workers. If thats a feature you can live without momentarily, businesses can ask for a custom offer if 100GB is not enough. But they won't be billed after seats or any of that crap. Just for usage.

That all being said, I would love to setup a call and have a personal connection, and I'm here to help with anything you might need. I'll enrich the page with more obvious contact details, because it's a legit concern I'd also have.

1 comments

It seems like they’re asking you to write out your plans and what makes you trustworthy on the website. Talking to people 1:1 won’t solve that problem.

Saying “you can’t trust me” isn’t a good look for a SaaS.

> Saying “you can’t trust me” isn’t a good look for a SaaS.

It worked out for Facebook.

I’m kinda happy about that since we can now use it as an example.

But more importantly, it’s realistic. You should absolutely expect someone to walk away with all your data and zero recourse.

It’s not realistic. I can trust the many other object storage providers.
Because inevitability this is what happens.