[carlosjobim]

> Yes -- and companies or governments don't want to be _contacted_ by you.

For a company to make a sale, there needs to be a way for the client to contact them, a way to make a purchase. Having crap contact forms makes as much sense as having restaurant waiters spit clients in the face to greet them. With the world we're living in that might become the norm in a few years or months.

[qingcharles]

I've worked for client who spend a lot of money optimizing form fill-out rates down to the nth degree.

I once worked on a mortgage form. It had a pic of a call center person next to it. I persuaded my boss to try a pic of a dog with a tie, glasses and headset I found instead. It increased the conversion rate by 17%.

People are weird.

[ycombinator_acc]

Correlation is not causation.