[csmeder]

I feel like this is ignoring the tough decisions Job's made when they didn't have the supply chain. The original iPod was priced at US$399 and US$499. It had very few features and most people called it lame.

When Job's decided to remove floppy disk drives and made iMacs that you couldn't upgrade the components from computers people called it lame. (This really upset people)

When the first iPad came out most people called it lame. (Has everyone already forgotten this? People were screaming it was going to fail, because it didn't run OSX).

To dismiss Apples success as only dependent on supply chain management is missing the mark in my opinion. Apples success in a large way hinged on Jobs ability to make decisions that in the immediate would piss people off but in the long term seem obvious.

[excuse-me]

Apple's CURRENT (and future) $$$$ success is now because of their supply chain.

Yes they have some very nice products - but what has moved them from a niche supplier of shiny toys for the 'money > sense' crowd to a gaziilion $$ market cap - is that their excellence in delivering on these products.

A lot of this feeds into the the products. They don't need cheesy Blah inside stickers because they don't need to earn that extra $0.50 They don't have to bend over to the demands of Walmart buyers or chase the latest fad because they are in a position to decide the fad.

But they don't have a unique technical skill. They have an Intel CPU, an NVidia card and a li-ion battery in an aluminium case with a Unix OS and a pretty gui. It's delivering this package at that price with that margin that now makes them special.

[Fluxx]

While I don't disagree that Apple's technical skill isn't best of breed, where Apple has shined - both now and in the past - is their ruthless determination and focus on UX and HCI. Apple goes further than any company on the planet to make technology devices (computers, laptops, music players, tablets, etc) that delight their users and just work and make them happier and more productive.

Apple doesn't have "cheesy blah inside" stickers because that doesn't delight users and make the product better to use. They're stupid. Apple also doesn't chase fads because fads are just that, "a fad" and rarely do fads have long lasting staying power like a good product should.

[excuse-me]

I'm not sure that Apple's UX is that much better than Windows7/Gnome/Unity. They have done a very good job of making it easy for you to buy from them with the integration of iTunes but a single button mouse and a single menubar at the top doesn't necessarily make every app easier to use.

Where they do shine is in build quality and user experience which comes from owning the entire product - HW/OS/sales channel/support - and having enough margin to do it well. That's the difference between them and an equally specced Sony laptop running Windows.

It's the profit margin that really makes them special. Sony used to make products of this design and build quality but then to compete had to cut costs and so quality and had to accept the bloatware and stickers. Apple's brilliance has been in managing the process so that they can cut production costs while increasing quality and adding more stuff.

I give a huge amount of credit to Cook for this. Jobs demanding rounded corners on dialogs or sticking to a single button mouse whatever focus groups said was good technical leadership, Ive's produce design is great. But dominating the manufacture and supply network to the extent that Apple have done and with the effectiveness they have done is a major achievement and is not easy.

Look at Boeing having to delay the 7E7 because it couldn't get rivets - while Apple has 747 freighters booked ready to fly new products straight to the store the day they are released.

[forensic]

>I'm not sure that Apple's UX is that much better than Windows7/Gnome/Unity.

... this is insanity. These UXs you refer to are Apple copies that were released years after the Apple UX. Windows7 has a nice UX because Apple forced it to. People were abandoning Windows for OSX, so Microsoft invested in their UX.

Your comment is like saying, "Henry Ford's Model T was no big deal. It's hardly even better than my 1990 Honda Civic." No shit!!!!

[excuse-me]

To a buyer today it doesn't matter who did what first in Guis.

It's like saying a BMW is unsafe because they copied seatbelts from Volvo.

[forensic]

That's a non-sequitor and you have now changed the goalposts of the discussion. The discussion is about what got Apple its marketshare in the first place.

[polyfractal]

And, importantly, it is because of Tim Cook that they have such a great supply chain.