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Back when I read in detail about the original antitrust investigations into Microsoft regarding the browser and the OS, I truly thought these antitrust investigations were a good thing. Well, I still believe in antitrust laws, but I feel they have become much more of a symbolic gesture in a contellation of gestures that pay lip service to the function of law as something good for society. I mean, for the majority of people, does this really give us something good? How many businesses will now switch to a different product given the tight technical integration that Microsoft offers to large and medium-sized businesses? Tech companies have learned how to handle antitrust: now, they make their products highly interoperable and integrated. They also bundle their products and they KNOW that even if antitrust laws come to past, the initial entrenchment will already have done "the damage" of getting the product "out there", and the worst that happens to them is a small fine and some minor legal troubles, easily handled by the best legal teams. This is systemic to big tech: as consumers, we need much more than flabby antitrust investigations. We need big tech to be dissolved completely, and a limit on the absolute size of tech companies so that the Microsoft of the future would not even have the resources to create Microsoft Teams in the first place (if they were already focused on Microsoft Office). |
This does not reflect my experience - I can't make a video call from teams to someone on Zoom; I can't chat with someone on Slack. My iMessage client loses all kinds of functionality when I send a text to someone using Android. I could go on.
I worked at a place that dropped Slack for Teams. Everyone believed that Slack was the better product, but the company already bought Office which bundled Teams while Slack cost money. It's the most obvious anti-competitive practice I've experienced.